Built for WhatsApp at scale

Every feature you need to manage customer conversations, automate workflows, and integrate WhatsApp into your business systems.

💬 Live Chat

Real-time WhatsApp Inbox

A full-featured chat interface with real-time message delivery, read receipts, media support, and 24-hour messaging window tracking.

  • Send text, images, videos, documents, and stickers
  • Real-time message status (sent, delivered, read)
  • 24-hour messaging window with live countdown
  • Contact info panel with labels and stats
  • Server-side contact search across all contacts
  • Notification sounds and browser notifications
R

Rahul Kumar

Online

Hi, what are your business hours?
We're open Mon-Sat, 9am to 6pm IST! 🕐
Great, can I place an order?
23h 45m remaining

AI Bot Instructions

"You are a helpful assistant for TechStore. Answer questions about products, shipping, and returns. Be friendly and concise."

Configuration

Model: GPT-4o Mini
Temp: 0.7
Auto-reply: On
Hours: 9am-6pm
🤖 AI Chatbot

OpenAI-Powered Conversations

Set custom instructions, choose your model, configure business hours, and let AI handle customer queries automatically.

  • GPT-4o, GPT-4o Mini, GPT-3.5 Turbo support
  • Custom system instructions per business
  • Business hours with timezone support
  • Automatic fallback messages
  • Per-contact AI toggle (enable/disable)
  • Conversation history and analytics
⚡ Bot Flows

Visual Workflow Builder

Drag-and-drop flow builder with triggers, messages, conditions, delays, webhooks, templates, and WhatsApp Flows — all connected visually.

  • Keyword, any message, and new contact triggers
  • Wait for Reply nodes with quick reply buttons
  • Condition branching (equals, contains, greater than)
  • Delay nodes with minutes + seconds precision
  • Webhook nodes with custom headers, body, and response mapping
  • Template nodes with media upload and variable support
  • Execution analytics with webhook health monitoring
1
TriggerKeyword: "hello"
2
MessageWelcome! How can I help?
3
Wait for Reply→ user_choice
4
Conditionuser_choice contains "order"
5
WebhookPOST → api.example.com/order
6
Templateorder_confirmation
Diwali Sale 2024Completed

3,200

Delivered

91%

Read

14%

Replied

Welcome SeriesActive

890

Sent

96%

Read

22%

Replied

📢 Broadcasts

Mass Messaging with Templates

Send approved template messages to thousands of contacts. Target by labels, schedule sends, and track performance in real-time.

  • Send to all contacts or filter by labels
  • Use any approved WhatsApp template
  • Schedule broadcasts for later
  • Real-time delivery and read tracking
  • Retry failed messages automatically
  • Recipient count preview before sending
🛠️ Developer Tools

API & Embeddable Widget

Full REST API for developers and a drop-in chat widget for any website or CRM.

Client API

Send messages, manage contacts, and query templates programmatically with API key authentication.

# Send a text message

curl -X POST /client-api/v1/messages/text \

-H "Authorization: Bearer cb_live_..." \

-d '{"to":"919876543210","text":"Hello!"}'

Embeddable Chat Widget

Drop a script tag into any page. Shows live WhatsApp chat for a specific contact with real-time updates.

<!-- Add to any HTML page -->

<script src=".../widget/chat.js"></script>

ConnBridgeChat.init({

apiKey: 'cb_live_...',

contactPhone: '919876543210'

})

And much more

WhatsApp Flows

Interactive multi-screen forms inside WhatsApp. Collect structured data without leaving the chat.

Product Catalog

Manage products and categories. Sync with WhatsApp Commerce and send catalog messages.

Contact Labels

Organize contacts with custom labels. Use labels for broadcast targeting and segmentation.

Message Templates

Create, sync, and manage WhatsApp message templates with variable support and media headers.

Multi-Business

Manage multiple WhatsApp Business accounts from one login. Switch between businesses instantly.

Role-Based Access

Admin and user roles with business-level data isolation. Each user sees only their own data.

Ready to get started?

Start your free trial today. No credit card required.